Privacy Policy

At Olhoft's Window & Surface Care ("Olhoft's," "we," "us"), we value the trust of our neighbors in Morris, MN and surrounding towns. As a locally owned, family-rooted service provider, we understand the importance of keeping your contact information confidential.

Our pledge is simple: We do not sell, rent, license, or trade your personal information, phone numbers, or property photos to any third-party advertisers or telemarketers. Ever.

When you contact us, request a free estimate, or book a service, we may collect:

• Contact Details: Your name, phone number, physical service address, town, and email address.
• Service Specifications: Information about your property needed to calculate quotes, such as window pane count, siding material (vinyl, steel, wood), driveway dimensions, or items for junk removal and cleanouts.
• Estimate Photos: Photos you upload through our web forms or send via SMS text to 320-305-3686 to help us evaluate the job remotely.
• Communication Records: Texts, phone calls, or emails concerning quote approvals, service timing, and feedback.

We use the data collected strictly to provide you with premier service:

• Generating accurate, honest, no-pressure estimates for window cleaning, soft washing, pressure washing, and junk hauling.
• Coordinating arrival times, weather-related scheduling adjustments, and service logistics.
• Executing our final walk-through guarantee and delivering digital or print receipts upon job completion.
• Responding directly to customer service inquiries or follow-up questions.

Many Morris homeowners prefer the speed of texting photos and questions to 320-305-3686.

By providing your mobile phone number, you consent to receive text messages directly from Olhoft's regarding your service requests, estimates, and appointments. You can opt out of text communication at any time by replying "STOP" or calling us directly. We will never send automated spam marketing messages.

We take pride in our work and occasionally photograph completed projects (e.g., sparkling window glass, soft-washed siding, cleaned concrete) for our website gallery or social channels.

• Photos submitted privately for quotes are kept private and never displayed publicly.
• Portfolio photos never reveal personal markers, vehicle license plates, visible street numbers, or family members.
• If you prefer that no photos of your property exterior be featured, let Conner know and we will respect your wishes immediately.

Our website uses HTTPS SSL encryption to safeguard information entered into our contact and estimate forms. We employ standard web analytics (such as Google Analytics) to monitor aggregate website traffic, page performance, and geographic relevance across west central Minnesota. These tools collect non-personally identifiable diagnostic metrics.

You have the right to request a summary of the contact details we retain for your account, update obsolete records, or request complete removal from our service database at any time.